How to Reconnect Envoy-S/IQ Envoy

The Envoy-S and the IQ Envoy have built-in wireless connectivity to connect to your habitation Wi-Fi , if the LED indicator for the Envoy is turned off or a different color other than green, use the instructions below to reconnect it. You will need your smartphone for these instructions.

  1. Locate your Envoy and press the AP mode button, which is the button underneath the icon of a smartphone.
  2. On your smartphone, go to your Wi-Fi settings and select the network that has the give-and-take "Envoy" followed by a series of numbers. This is your Envoy's network connexion.
  3. Open a spider web browser on your phone (Chrome, Safari, Firefox, etc.) and blazon in 172.30.1.ane on the address bar, where you would put a website accost.
  4. This IP address will accept you lot to Envoy'south webpage, scroll down to the series number and have notation of the serial number. Y'all volition need information technology for the next steps.
  5. Tap on "Wi-Fi" and a pop-up will appear request for a username and password. Your username volition be "envoy" and the password is the final half dozen digits of your serial number.
  6. In one case you have gained access, tap on "More than Info" >> "Forget this Network" >> "Forgot". This may take a few minutes
  7. next, tap on "View Networks" and select your home Wi-Fi.
  8. Enter the password for your Wi-Fi and tap "Connect". If the connection was successful, the overview screen will show that yous are continued to your Wi-Fi network and the peak LED light on your Envoy will show light-green.

Note:

  • Depending on how long the envoy has been offline, it may take a while for all the data to be uploaded to your Enlighten app. It typically takes 1 hour to upload a day's worth of information. If your Envoy has been offline for 20 days information technology will take 20 hours to upload all the data until it tin resume reporting current data.

If you have followed the instructions but are non able to reconnect the Envoy, please contact our Service Department at 858-547-4300 for farther help.